Indianapolis Power & Light
In recognition of the provisions of the NERC CIP Cyber Security Standard, DYONYX performed a Gap Analysis of the existing policies, procedures, and documents compared with the requirements of the Standard.
DYONYX provided a staff of 26 full time service desk, engineers and database administrators to meet the IT Support service needs of the Corpus Christi Army Depot (CCAD).
These staff provided a wide range of Tier I and Tier II desktop and service desk services including ticket management, issue tracking, asset management, desktop hardware and software management, troubleshooting, printer and peripheral support and applications support including remote desktop, VPN, e-mail messaging, user account management and other help desk services.
DYONYX provided Systems and Network Administration services, Database Administration, and Application Design and Development.