As part of its overarching strategy to outsource non-core areas of the business, Pride awarded DYONYX a contract to provide IT services to successfully support its 7,000 global users providing Helpdesk, Desktop Support and Asset Management/Procurement, from the corporate hub for all regional support groups including Mexico, Brazil, Argentina, France and MEAP.
DHS ICE IHSC
ICE Health Systems Corps (IHSC) is a Department of Homeland (DHS) Immigrations and Customs Enforcement (ICE) organization that provides medical healthcare delivery services in 21 hospital detention facilities throughout the U.S. Since 2003, DYONYX support includes continuous improvement through proactive project management, data center operations, on-site support, electronic health records (eHR) support, help desk services, remote installation and support services and IT security compliance services. DYONYX also developed a Web Portal in support of the IHSC in providing hospitalization services to detainees while in ICE custody.
DYONYX currently provides Tier 1, 2, and 3 Support and Managed Application Services to IHSC. DYONYX has provided FISMA Certification and Accreditation (C&A) support, security reviews, audit preparation and security controls and documentation in support of the IHSC environment resulting in an ATO for each inspection with no cited security issues.