Midwest ISO

The DYONYX team delivered a comprehensive report detailing the findings listed here. Subsequent to the completion of these Tasks, DYONYX provided a detailed vulnerability assessment of the Midwest ISO Market Portal System.

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GSA 508 Standards


DYONYX LP, is a privately held information technology outsource and consulting firm dedicated to helping clients across the nation improve their productivity and security and reduce their cost and risk through a proven set of methodologies, extensive experience, deep skills and world class service at reasonable rates.

DYONYX was founded in 1996 by Chuck Orrico, Fred Pratt and Walter McKinlay with the intention of taking their global company experience; proven methods and business focused solutions at competitive rates into the small and medium business (SMB) IT support market. DYONYX provides a comprehensive suite of outsourced support services that include LAN/WAN design and support, help desk and network management, COTS and custom applications development and hosting, business process optimization and IT alignment, risk management/regulatory consulting and end-to-end project management.

Managed Services

  • Virtual Server Infrastructure
  • Tier IV, SAS 70 Type II Data Centers
  • State of the Art Monitoring and Management Tools
  • 24x7x365 NOCC in Houston and Bryan, Texas
  • 24x7x365 Network Management and Administration
  • 24x7x365 ITIL Aligned Service Desk Staffed with Level II/II Engineers
  • (>80% First Call Resolution)
  • Managed Services up to and Including Operating System
  • Managed Email Service- Exchange, Lotus Notes, & Blackberry Support
  • Application Support - Exchange, SQL, Oracle
  • SAN Storage by the GB- disk to disk to tape
  • Security - Managed/Hosted ID S/IPS & Logging Solution
  • Business Continuity / Disaster Recovery

Outsourcing Services

  • Service Desk: Level I, II Desktop Support
  • On-Site Service Desk Support
  • Systems Administration
  • Infrastructure Support
  • Applications Support
  • Data Center Operations
  • SLA- Service Level Agreement, Based Delivery

Consulting / Professional Services

  • PMO - Project Management Office
  • Enterprise Architecture
  • Application Infrastructure Model
  • Technology Support Model
  • Business Rengineering
  • Life Cycle Management
  • Business Process Definition
  • Workflow Optimization
  • Technology Alignment
  • Regulatory Compliance
  • GLBA
  • FERC
  • NERC
  • CIP
  • Project Services

Program / Project Management

  • IT Assessments
  • Security Assessments
  • Architecture Design
  • Technology Conversions
  • Migrations / Implementations
  • Technology Upgrades
  • Systems Integration
  • Disaster Recovery
  • Business Continuity 

Download: Section 508 Compliance 

Download: Voluntary Product Accessibility Template



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Tim Griner



Director of Business Development,

Toll Free: 1-855-749-6758

Tim Griner brings more than 30 years’ experience to his role as the Director of Business Development for DYONYX's Federal Division. Tim liaises with federal agencies and DYONYX partners to build on opportunities for DYONYX to serve in the federal space.

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