As part of its overarching strategy to outsource non-core areas of the business, Pride awarded DYONYX a contract to provide IT services to successfully support its 7,000 global users providing Helpdesk, Desktop Support and Asset Management/Procurement, from the corporate hub for all regional support groups including Mexico, Brazil, Argentina, France and MEAP.
DYONYX has extensive certifications and experience in large, complex municipal government environments. As such, we provide high quality, low risk support solutions that will assist your agency or department with enterprise-class network support services.
DYONYX is uniquely qualified to provide assessment, design, implementation and support services, based on our intimate knowledge of municipal government's enterprise-wide and departmental infrastructure/application level requirements. We bring comprehensive experience in the assessment, design, testing, migration / implementation and ongoing operations and maintenance of enterprise architectures for federal, state and local government agencies and enterprise customers throughout North America and Europe.
Our services include:
For the City of Houston over the past five years, we have demonstrated that we can assemble and manage expert teams that get the job done, doing "whatever it takes" to ensure project success. We have maintained an unblemished track record of completing numerous, complex and varied projects under budget and above expectations, providing Design, Planning and Network Engineering and Integration, Active Directory Optimization and Security Hardening, Applications Development and Security, SQL and Oracle Data Management and End-to-End Project Management. As the Prime Contractor for the Network Implementation Project (NIP), our Team has completed two of the three phases of this multi-year, multi-threaded project involving the complete refresh of over 2,000 devices in 400 locations across all 22 departments.
We only utilize MWBE partners that share this same discipline for operational excellence, and count on them for their complimentary skills. They are on our team because they are desired, not just required, and as a result we have exceeded our MWBE targets on every City project to date. Further, we understand the unique challenges that face municipal government clients, partners, timelines and budget constraints, and we are adept at the precise reporting requirements and procurement procedures necessary to be a true partner.