DYONYX was tasked by the Government to perform a variety of services in support of the GSA WITS 2001 program. Support is provided to the Business Management Center (BMC) and Customer Account Management Centers (CAMC) specifically to the Network Oversight & Quality Assurance, Price and Other Support Systems Management, and Billing Management teams.
Many businesses are only as good as their data…and if your organization relies on the information stored and secured in its database, it is essential that it is carefully maintained and kept at optimal performance levels. From monitoring to troubleshooting to even offering a Database Administrator-as-a-service, DYONYX can fully manage your database to ensure that it is fine-tuned, bug-free, backed-up and highly accessible.
24x7 Database Monitoring: DYONYX performs regularly scheduled automated checks of the database environment to identify system issues. These checks are performed by a combination of monitoring tools at both the infrastructure and application level using specific Database tool kits inherent in databases, custom scripts designed to extract alerts, ScienceLogic’s EM7, Solarwinds APM, and other monitoring tools.
In addition to the infrastructure checks, DYONYX will regularly monitor:
Database Troubleshooting: DYONYX staff will respond immediately to critical system-level notifications. Following our standard operating procedures (SOPs), our first step is to research and diagnose the root cause of the critical issue. Our database team then seeks to determine the most effective path for remediating the issue. These remediations can vary widely, but could include:
Database Environments (Clustered or Standalone)
DYONYX’s Server administration also entails planning, allocating, and adjusting resources and workloads, diagnosing and resolving Incidents, monitoring, security, and reporting. Server administration includes, but is not limited to, the following activities:
DB Optimization / Performance Tuning
DYONYX experts can fully examine your database to determine what can be optimized and tuned to ensure the highest possible performance. After initial reviews and assessments, DYONYX will continue to monitor your database for efficiency and make improvements on an ongoing basis.
DB data file and log management
DYONYX utilizes DATACRON’S tools to carefully monitor data files and manage logs for any abnormalities as well as ensure that your information is backed up properly. We monitor logs to prevent back-ups so that your database is running quickly and your end users can access it at the drop of a hat.
Database Administrator: Offered as a service so customers don’t need to hire a full-time DBA
At DYONYX, we offer a flexible solution for running your databases and can actually provide a Database Administrator (DBA) as a service so that your company does not have to pay the costs of hiring a full-time DBA to manage your database.
Our DBAs will oversee the installation, configuration, upgrades, administration, monitoring, maintenance and security of your database so that it operates at its maximum potential.