The senior director of IT Billing requested assistance from DYONYX to establish process and operational PMO support practices within the IT Billing organization.
Today’s business environment requires colleagues, partners and clients to collaborate across the world, and applications like Microsoft SharePoint, which integrates intranet, content management and document management, enable the ease of communication and information sharing.
Like a vehicle, SharePoint is relatively easy to procure and install. Depending on the initial technology investment, reliability and purpose can vary. Without routine administrative tasks and monitoring, both vehicles and SharePoint installations eventually fail if not configured and tuned properly.
A person with the skill set and experience for optimizing, configuring, and maintaining SharePoint is typically referred to as a SharePoint Administrator. Keeping a SharePoint Administrator of sufficient caliber on staff to maintain a few servers can be expensive, as there would only need to be a few hours per month to maintain each SharePoint server for normal operation. In the event of a production issue, need for skilled resources increases, but this is only until the issue is resolved.
We offer proven procedures around routine maintenance as a preventative measure against loss. For a fraction of the cost of hiring a full time SharePoint administrator, we offer experienced administrators and a service model that monitors each covered SharePoint server weekly to ensure that problems are identified and resolved early, before they impact your customer’s business.
Our SharePoint expertise extends beyond Administration, however, and we can be consulted within the scope or out of scope for a variety of customization/development efforts.