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Nextel


The senior director of IT Billing requested assistance from DYONYX to establish process and operational PMO support practices within the IT Billing organization.

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Infrastructure Patch Management

Overview

As IT infrastructures are becoming increasingly complex and are governed by mandates that require very specific handling of data and technology, it is more important than ever to put the right people, processes and technology in place to employ successful patch strategies to ensure security and stability of the IT infrastructure.

Our experienced ITIL certified staff follow specific guidelines for infrastructure patch management, harnessing the power of state-of-the-art patching and monitoring software and following a reliable, redundant method that will give companies the security they need so they can utilize their infrastructure to its fullest capacity.

DYONYX Services 

  • Evaluation, testing and planning of suggested patches to understand their effect on and protect the current IT environment
  • Incident and problem management, including identification of incidents, diagnosis and support
  • Availability management—minimizing the downtime needed to perform patches
  • Patch prioritization
  • Monitoring and reporting of infrastructure capacity performance
  • Consideration of current and future infrastructure plans

Service Highlights

  • Experience and trained DYONYX staff remove the burden of managing the patching of your entire IT infrastructure
  • Proven ITIL methods ensure consideration of all aspects of successful patch management, from incident to service level to capacity management
  • Proactive patch management strategy reduces infrastructure downtime and increases reliability, stability and security

 

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Talk to an expert

James Melchor

JAMES

MELCHOR

Chief Technology Officer,
DYONYX

Toll Free: 1-855-749-6758

James Melchor is the CTO for DYONYX and is responsible for establishing the company's technical vision and leading all aspects of the company's technology capabilities development.

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