As part of its overarching strategy to outsource non-core areas of the business, Pride awarded DYONYX a contract to provide IT services to successfully support its 7,000 global users providing Helpdesk, Desktop Support and Asset Management/Procurement, from the corporate hub for all regional support groups including Mexico, Brazil, Argentina, France and MEAP.
Considering a shift in your business’s IT practices or environment, like a hardware refresh or upgrade, or in need of a specifically engineered IT solution? DYONYX’s experienced Professional Services Consultants are here to guide you through every step of the way, ready to coordinate with the client's management team, business units, and IT department to integrate and leverage technology to enhance shareholder value.
Focusing on improving our client's productivity, our multidisciplinary IT Services teams work with clients to define successful strategies, and then design, implement and support solutions to execute those strategies. Whether you need to migrate data, upgrade hardware, refresh software or outsource commodity-type IT functions, our experienced IT consultants and multi-certified system engineers will work with you to develop and deliver the right solution for your organization. Above all, we strive to exceed our customers' expectations and are determined to merit full trust as a technology partner.
Together, we carefully evaluate the business goals, existing system components and relative processes. This collaborative analysis produces a strategic plan designed to produce more efficient work flows. We strive to use your company's existing resources to re-tool the business and maximize your return-on-investment. DYONYX consultants will train client staff on methods for continuing the improvement lifecycle so that the process gets better even after DYONYX has left the project. Teaching our clients how to improve their own productivity is a trademark of a DYONYX professional services project. Our highly-trained consulting staff will assess, develop and support the implementation of effective business processes and technology based solutions.
Productivity improvement is achieved through a progressive, five-step process:
1. Document Existing Business Processes
2. Optimize the Processes and/or Leverage Best Practices
3. Automate Processes Through Technology Design or COTS
4. Implement Automated, Repeatable Processes
5. Maintain Continuous Improvement