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BHP Billiton


DYONYX assisted BHP Billiton, the world’s largest diversified resources company, with the development of business continuity and disaster recovery plans for their business units world-wide.

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PMO Support Services

Overview

When implementing a major change to your infrastructure such as designing a new IT solution or migrating to a new environment, it’s easy to lose track of the details along the way—often leading to costly mistakes. That’s why DYONYX assigns a Project Manager to your service to ensure careful procedures are followed and your business is fully supported throughout the entire process. 

DYONYX Services

DYONYX will employ the Project Management Institute’s (PMI) Project Management Body of Knowledge (PMBOK) methodology that incorporates scope management and cost management processes to allow successful changes as they occur throughout the IT project lifecycle. Our Project Managers perform the critical role of coordinating with our engineers, management team and contracts and liaising with your business to keep your projects moving according your SLA (service level agreements).

Your PM will:

  • Collaborate with your team, DYONYX Sales and Contracts to the terms of your contract
  • Ensure your project is delivered on time
  • Keep track of budget and cost
  • Stay in constant communication with DYONYX and your team to implement project deliverables
  • Follow change control and project management procedures to reduce risk
  • Provide quality service by carefully monitoring what was agreed to in your business contract and ensure that our performance and project status measure up to what you were promised


Service Highlights

  • Our PMs take the burden away from the customer to keep up with all the details of project implementation
  • Risk is drastically reduced through careful monitoring and following proper procedures
  • Your project is delivered on time and on budget

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Talk to an expert

Talbot Theiss

TALBOT

THEISS

VP of Strategic Accounts,
DYONYX

Toll Free: 1-855-749-6758

Talbot has managed every aspect of the company's operational requirements and has overseen every major customer engagement for commercial and federal, state, and local clients. Talbot works closely with DYONYX Service Delivery and Program Managers to support existing outsourcing clients and ensures that every aspect of service delivery gets proper attention to achieve the highest level of customer satisfaction.

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