As part of its overarching strategy to outsource non-core areas of the business, Pride awarded DYONYX a contract to provide IT services to successfully support its 7,000 global users providing Helpdesk, Desktop Support and Asset Management/Procurement, from the corporate hub for all regional support groups including Mexico, Brazil, Argentina, France and MEAP.
When implementing a major change to your infrastructure such as designing a new IT solution or migrating to a new environment, it’s easy to lose track of the details along the way—often leading to costly mistakes. That’s why DYONYX assigns a Project Manager to your service to ensure careful procedures are followed and your business is fully supported throughout the entire process.
DYONYX will employ the Project Management Institute’s (PMI) Project Management Body of Knowledge (PMBOK) methodology that incorporates scope management and cost management processes to allow successful changes as they occur throughout the IT project lifecycle. Our Project Managers perform the critical role of coordinating with our engineers, management team and contracts and liaising with your business to keep your projects moving according your SLA (service level agreements).
Your PM will: